Protecting older Americans from those who would take advantage of them has long been our concern as a company. Due to our collaboration with the advocacy group Seniors and Law Enforcement Together (S.A.L.T.), Seacoast Reverse Mortgage adheres to and maintains standards and a code of conduct that are aimed at protecting the interests of the seniors and their families.
The product we represent, the government-insured reverse mortgage, has many built-in safeguards for consumers and is constantly under the scrutiny of lawmakers, making it one of the most strictly regulated financial products on the market.
Our customary methods of consumer safeguards for senior citizens include:
A free, personal, one-on-one consultation. Together we will analyze your needs to ensure that one of our many reverse mortgage options is a practical solution to your financial goals. At that time, you will be provided with a completely detailed cost analysis and comparison breakdown. There are never any hidden fees or costs.
You will be provided with a printed version of the Reverse Mortgage Comparison Breakdown. I review this breakdown with each senior candidate to ensure that the options and benefits of different Reverse Mortgage scenarios are clearly understood.
All potential borrowers are encouraged to reach out and seek advice from loved ones: family and friends, as well as financial and/or legal advisors regarding their decision to move forward with a reverse mortgage. I am always available to speak with your attorney or family member to answer any questions they may have.
Before a reverse mortgage application is submitted, you will be provided with the name of a professionally trained HUD approved counselor, and they will furnish you with an expert objective overview and discuss with you all the reverse mortgage options.
Upon your acceptance and approval, your reverse mortgage application will be submitted to our processing team, who once again reviews the selected program to further ensure a proper and educated decision has been made.
Our processing team then submits the application to our underwriting department. Underwriting will perform a secondary review of the program and product choice.
Ultimately, the goal is to help senior clients to find the perfect solution for their needs. To do so, we firmly believe in educating our clients to the utmost, and allowing them access to straightforward, objective information and answers.
If you have any questions or comments for me, please call me, Amy Catling, at 1-207-251-0633 or 1-800-476-2858 or click here.